Privacy policy
Last updated: July 8, 2026
Overview
At Briston, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you when you visit our website or place an order.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
When you use our website, we may collect information that you voluntarily provide, including:
Your name
Email address
Phone number
Billing address
Shipping address
Payment information required to complete your purchase
Order history
Any information you provide when contacting customer support
We may also automatically collect certain technical information, including:
IP address
Browser type
Device information
Operating system
Pages visited
Time spent on our website
Referring website information
This information helps us improve the performance, security, and functionality of our website.
How We Use Your Information
We use your information to:
Process and fulfill orders
Provide customer support
Respond to inquiries
Send order confirmations and shipping updates
Process returns and refunds
Prevent fraudulent or unauthorized transactions
Improve our website and customer experience
Comply with applicable legal obligations
We only collect information that is reasonably necessary to operate our business and provide our services.
Payment Information
Payments are processed through secure third-party payment providers.
Briston does not store your complete payment card information on its servers.
Payment information is securely processed using industry-standard encryption technologies provided by our payment partners.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
Remember customer preferences
Improve website performance
Maintain website security
Analyze website traffic
Support essential website functionality
You may adjust your browser settings to refuse or remove cookies. Some website features may not function properly if cookies are disabled.
Sharing Your Information
We do not sell your personal information.
We may share information only when necessary with trusted service providers that help us operate our business, including:
Payment processing providers
Shipping and delivery partners
Website hosting providers
Fraud prevention and security providers
Analytics providers
Professional service providers when required
These service providers receive only the information necessary to perform their services.
We may also disclose information when required by applicable law or to protect our legal rights.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
While no method of electronic transmission or storage can guarantee absolute security, we continuously work to maintain appropriate security measures.
Data Retention
We retain personal information only for as long as necessary to:
Complete your orders
Provide customer support
Process returns and refunds
Meet legal, accounting, and regulatory obligations
Resolve disputes
Enforce our policies
When information is no longer required, it is securely deleted or anonymized where appropriate.
Your Privacy Choices
Depending on applicable laws, you may have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of eligible personal information
Object to certain types of processing where applicable
Request information about how your data is used
To exercise any applicable privacy rights, please contact us using the information provided below.
Third-Party Services
Our website may contain links or services provided by third parties.
These third-party websites operate under their own privacy policies, and Briston is not responsible for the privacy practices or content of external websites.
We encourage customers to review the privacy policies of any third-party services they choose to use.
Children's Privacy
Our website is not directed toward children under the age of 13.
We do not knowingly collect personal information from children.
If you believe that a child has provided personal information to us, please contact us so appropriate action can be taken.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business operations, legal requirements, or website functionality.
When updates are made, the revised version will be posted on this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us.
We aim to respond to all inquiries within 24 hours during business days.
Business Information
Business Name: Briston
Business Email: support@briston.store
Business Phone: +1 (480) 776-8501
Business Days: Monday to Friday
Business Hours: 9:00 AM – 5:00 PM
Business Address: 1101 W Guadalupe Road, Mesa, AZ 85210, United States
Customer Support Response Time: Within 24 Hours