Privacy policy

Last updated: July 8, 2026

Overview

At Briston, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you when you visit our website or place an order.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you use our website, we may collect information that you voluntarily provide, including:

Your name

Email address

Phone number

Billing address

Shipping address

Payment information required to complete your purchase

Order history

Any information you provide when contacting customer support

We may also automatically collect certain technical information, including:

IP address

Browser type

Device information

Operating system

Pages visited

Time spent on our website

Referring website information

This information helps us improve the performance, security, and functionality of our website.

How We Use Your Information

We use your information to:

Process and fulfill orders

Provide customer support

Respond to inquiries

Send order confirmations and shipping updates

Process returns and refunds

Prevent fraudulent or unauthorized transactions

Improve our website and customer experience

Comply with applicable legal obligations

We only collect information that is reasonably necessary to operate our business and provide our services.

Payment Information

Payments are processed through secure third-party payment providers.

Briston does not store your complete payment card information on its servers.

Payment information is securely processed using industry-standard encryption technologies provided by our payment partners.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

Remember customer preferences

Improve website performance

Maintain website security

Analyze website traffic

Support essential website functionality

You may adjust your browser settings to refuse or remove cookies. Some website features may not function properly if cookies are disabled.

Sharing Your Information

We do not sell your personal information.

We may share information only when necessary with trusted service providers that help us operate our business, including:

Payment processing providers

Shipping and delivery partners

Website hosting providers

Fraud prevention and security providers

Analytics providers

Professional service providers when required

These service providers receive only the information necessary to perform their services.

We may also disclose information when required by applicable law or to protect our legal rights.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While no method of electronic transmission or storage can guarantee absolute security, we continuously work to maintain appropriate security measures.

Data Retention

We retain personal information only for as long as necessary to:

Complete your orders

Provide customer support

Process returns and refunds

Meet legal, accounting, and regulatory obligations

Resolve disputes

Enforce our policies

When information is no longer required, it is securely deleted or anonymized where appropriate.

Your Privacy Choices

Depending on applicable laws, you may have the right to:

Request access to your personal information

Request correction of inaccurate information

Request deletion of eligible personal information

Object to certain types of processing where applicable

Request information about how your data is used

To exercise any applicable privacy rights, please contact us using the information provided below.

Third-Party Services

Our website may contain links or services provided by third parties.

These third-party websites operate under their own privacy policies, and Briston is not responsible for the privacy practices or content of external websites.

We encourage customers to review the privacy policies of any third-party services they choose to use.

Children's Privacy

Our website is not directed toward children under the age of 13.

We do not knowingly collect personal information from children.

If you believe that a child has provided personal information to us, please contact us so appropriate action can be taken.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business operations, legal requirements, or website functionality.

When updates are made, the revised version will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us.

We aim to respond to all inquiries within 24 hours during business days.

Business Information

Business Name: Briston

Business Email: support@briston.store

Business Phone: +1 (480) 776-8501

Business Days: Monday to Friday

Business Hours: 9:00 AM – 5:00 PM

Business Address: 1101 W Guadalupe Road, Mesa, AZ 85210, United States

Customer Support Response Time: Within 24 Hours