Contact Us
We're Here to Help
Thank you for visiting Briston.
If you have any questions about our products, an existing order, shipping, returns, refunds, or anything else related to your shopping experience, our customer support team is here to assist you.
We are committed to providing clear communication and timely support. Every customer inquiry is reviewed by our team, and we aim to respond within 24 hours during our regular business days.
How to Reach Us
Email Support
For general questions, order assistance, returns, refunds, or shipping inquiries, please contact us at:
We recommend including your order number (if applicable) so we can assist you as quickly as possible.
Customer Service Hours
Business Days
Monday to Friday
Business Hours
9:00 AM – 5:00 PM (United States)
Messages received outside business hours, on weekends, or on holidays will be answered as soon as possible during the next business day.
Phone Support
You may also contact our customer support team by phone during business hours.
Phone: +1 (480) 776-8501
Order Support
If your inquiry is about an existing order, please include the following information in your email whenever possible:
Your full name
Order number
Email address used for the purchase
A brief description of your question or concern
Providing these details helps us locate your order and respond more efficiently.
Before Contacting Us
Many common questions are answered on our website, including information about:
Shipping Policy
Return & Refund Policy
Privacy Policy
Terms of Service
Payment Policy
Frequently Asked Questions (FAQs)
Reviewing these pages may provide immediate answers to your questions.
Our Commitment to Customer Service
At Briston, we believe every customer deserves clear communication and professional support.
Our goal is to provide:
Prompt responses
Transparent information
Fair resolution of customer concerns
Helpful assistance before and after every purchase
We continuously work to improve our customer experience through reliable service and clear store policies.
Business Information
Business Name: Briston
Business Email: support@briston.store
Business Phone: +1 (480) 776-8501
Business Days: Monday to Friday
Business Hours: 9:00 AM – 5:00 PM
Business Address: 1101 W Guadalupe Road, Mesa, AZ 85210, United States
Customer Support Response Time: Within 24 Hours